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class=\"wp-block-heading\">\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u306e\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<p>\u6cd5\u4eba\u55b6\u696d\u306b\u304a\u3044\u3066\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u8cc7\u7523\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u8cc7\u7523\u306f\u3001\u5358\u306a\u308b\u53ce\u76ca\u306e\u5b89\u5b9a\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306e\u5411\u4e0a\u306b\u3082\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5b89\u5b9a\u3057\u305f\u53ce\u76ca<\/strong>: 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class=\"wp-block-heading\">\u55b6\u696d\u6210\u7e3e\u5411\u4e0a\u3078\u306e\u5f71\u97ff<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u52b9\u679c\u7684\u306b\u884c\u3046\u3053\u3068\u3067\u3001\u55b6\u696d\u6210\u7e3e\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002\u3053\u306e\u5411\u4e0a\u306f\u77ed\u671f\u7684\u306a\u52b9\u679c\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u6301\u7d9a\u7684\u306a\u6210\u529f\u3092\u652f\u3048\u308b\u8981\u56e0\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u7387\u306e\u5411\u4e0a<\/strong>: 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class=\"wp-block-heading\">3. \u52b9\u679c\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u5b9f\u8df5\u65b9\u6cd5<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u983b\u5ea6<\/h3>\n\n\n\n<p>\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u983b\u5ea6\u3067\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u884c\u3046\u3053\u3068\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u52b9\u679c\u7684\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u5186\u6ed1\u306b\u306a\u308a\u3001\u9577\u671f\u7684\u306a\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304f\u571f\u53f0\u304c\u5f62\u6210\u3055\u308c\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u3001\u3088\u308a\u8a73\u7d30\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u983b\u5ea6\u306b\u3064\u3044\u3066\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5546\u8ac7\u5f8c\u3059\u3050<\/strong>: \u5546\u8ac7\u304c\u7d42\u4e86\u3057\u305f\u76f4\u5f8c\u306b\u3001\u611f\u8b1d\u306e\u610f\u3092\u4f1d\u3048\u308b\u30e1\u30fc\u30eb\u3092\u9001\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u8fc5\u901f\u306a\u5bfe\u5fdc\u306f\u3001\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u656c\u610f\u3092\u793a\u3057\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u5370\u8c61\u3092\u4e0e\u3048\u307e\u3059\u3002\u3053\u306e\u30e1\u30fc\u30eb\u306b\u306f\u3001\u5546\u8ac7\u5185\u5bb9\u3092\u7c21\u5358\u306b\u307e\u3068\u3081\u305f\u5185\u5bb9\u3092\u542b\u3081\u308b\u3068\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>1\u9031\u9593\u4ee5\u5185<\/strong>: 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class=\"wp-block-heading\">\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u983b\u5ea6\u3092\u8abf\u6574\u3059\u308b\u30dd\u30a4\u30f3\u30c8<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u306e\u53cd\u5fdc\u3092\u89b3\u5bdf\u3059\u308b<\/strong>: \u9867\u5ba2\u304c\u5fdc\u7b54\u3057\u3084\u3059\u3044\u30da\u30fc\u30b9\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u306e\u8fd4\u4fe1\u30b9\u30d4\u30fc\u30c9\u3084\u5185\u5bb9\u304b\u3089\u9069\u5207\u306a\u9593\u9694\u3092\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\u904e\u5270\u306a\u9023\u7d61\u306f\u9006\u52b9\u679c\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u305f\u3081\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u6848\u4ef6\u306e\u91cd\u8981\u5ea6\u306b\u5fdc\u3058\u3066\u8abf\u6574\u3059\u308b<\/strong>: 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class=\"wp-block-heading\">\u9867\u5ba2\u30bf\u30a4\u30d7\u5225\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5<\/h3>\n\n\n\n<p>\u9867\u5ba2\u306e\u30bf\u30a4\u30d7\u306b\u3088\u3063\u3066\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u9867\u5ba2\u30bf\u30a4\u30d7\u306b\u9069\u3057\u305f\u65b9\u6cd5\u3092\u53d6\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u65b0\u898f\u9867\u5ba2\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4fe1\u983c\u95a2\u4fc2\u306e\u69cb\u7bc9\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b<\/strong>: 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class=\"wp-block-heading\">\u52b9\u679c\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u306e\u7279\u5fb4<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6df1\u3081\u3001\u4fe1\u983c\u3092\u7bc9\u304f\u305f\u3081\u306e\u91cd\u8981\u306a\u624b\u6bb5\u3067\u3059\u3002\u7279\u306b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7279\u5fb4\u3092\u6301\u3064\u30e1\u30fc\u30eb\u306f\u9ad8\u3044\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7c21\u6f54\u3067\u660e\u78ba<\/strong>: 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class=\"wp-block-heading\">\u5546\u8ac7\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u4f8b<\/h4>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u4ef6\u540d: \u3010\u3054\u63d0\u6848\u8cc7\u6599\u306e\u3054\u9001\u4ed8\u3011<\/p>\n\n\n\n<p>\u65e9\u901f\u3067\u3059\u304c\u3001\u672c\u65e5\u306e\u5546\u8ac7\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002 \u4ee5\u4e0b\u306e\u30ea\u30f3\u30af\u304b\u3089\u3001\u5546\u8ac7\u4e2d\u306b\u304a\u8a71\u3057\u3057\u305f\u8cc7\u6599\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002 <a href=\"https:\/\/chatgpt.com\/c\/676a3001-3e2c-8007-8b68-9ee6ad7473c1#\">\u30ea\u30f3\u30af\u306f\u3053\u3061\u3089<\/a><\/p>\n\n\n\n<p>\u307e\u305f\u3001\u3054\u4e0d\u660e\u70b9\u3084\u8ffd\u52a0\u306e\u3054\u8981\u671b\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u3044\u3064\u3067\u3082\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u6b21\u56de\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5019\u88dc\u65e5\u3068\u3057\u3066\u4ee5\u4e0b\u3092\u3054\u63d0\u6848\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u65e5\u4ed8A<\/li>\n\n\n\n<li>\u65e5\u4ed8B<\/li>\n<\/ul>\n\n\n\n<p>\u3069\u3046\u305e\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002 \u3088\u308d\u3057\u304f\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">\u554f\u3044\u5408\u308f\u305b\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u4f8b<\/h4>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u4ef6\u540d: \u3010\u304a\u554f\u3044\u5408\u308f\u305b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3011<\/p>\n\n\n\n<p>\u3053\u306e\u5ea6\u306f\u304a\u554f\u3044\u5408\u308f\u305b\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002 \u4ee5\u4e0b\u306b\u304a\u5ba2\u69d8\u306e\u3054\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u3054\u7528\u610f\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3082\u3057\u8ffd\u52a0\u306e\u3054\u8cea\u554f\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u3044\u3064\u3067\u3082\u304a\u6c17\u8efd\u306b\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5f0a\u793e\u306e\u95a2\u9023\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u306e\u8a73\u7d30\u8cc7\u6599\u3082\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002 \u3054\u8208\u5473\u304c\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u3053\u3061\u3089\u304b\u3089\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\uff1a<a href=\"https:\/\/chatgpt.com\/c\/676a3001-3e2c-8007-8b68-9ee6ad7473c1#\">\u30ea\u30f3\u30af\u306f\u3053\u3061\u3089<\/a><\/p>\n\n\n\n<p>\u4eca\u5f8c\u3068\u3082\u3069\u3046\u305e\u3088\u308d\u3057\u304f\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u30e1\u30fc\u30eb\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u30dd\u30a4\u30f3\u30c8<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A\/B\u30c6\u30b9\u30c8\u306e\u6d3b\u7528<\/strong>: \u4ef6\u540d\u3084\u672c\u6587\u306e\u5185\u5bb9\u3092\u5c11\u3057\u5909\u3048\u3066\u30c6\u30b9\u30c8\u3092\u884c\u3044\u3001\u3069\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u304c\u6700\u3082\u52b9\u679c\u7684\u304b\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30e1\u30fc\u30eb\u958b\u5c01\u7387\u306e\u78ba\u8a8d<\/strong>: \u30e1\u30fc\u30eb\u304c\u3069\u306e\u7a0b\u5ea6\u958b\u5c01\u3055\u308c\u3066\u3044\u308b\u304b\u3092\u8ffd\u8de1\u3057\u3001\u6226\u7565\u3092\u8abf\u6574\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u7d99\u7d9a\u7684\u306a\u6539\u5584<\/strong>: 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class=\"wp-block-heading\">\u5b9a\u671f\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u91cd\u8981\u6027<\/h3>\n\n\n\n<p>\u7d99\u7d9a\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u304a\u3044\u3066\u3001\u5b9a\u671f\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u6b20\u304b\u305b\u306a\u3044\u8981\u7d20\u3067\u3059\u3002\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u6301\u3064\u3053\u3068\u3067\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4fe1\u983c\u95a2\u4fc2\u306e\u6df1\u5316<\/strong>: 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class=\"wp-block-heading\">\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u6df1\u3081\u308b\u5de5\u592b<\/h3>\n\n\n\n<p>\u4fe1\u983c\u306f\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u306e\u57fa\u76e4\u3068\u306a\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306e\u5de5\u592b\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u6df1\u3081\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u306e\u58f0\u306b\u8033\u3092\u50be\u3051\u308b<\/strong>: \u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u76f4\u63a5\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306e\u610f\u898b\u3092\u53cd\u6620\u3059\u308b\u3002\u9867\u5ba2\u304c\u81ea\u5206\u306e\u610f\u898b\u304c\u5c0a\u91cd\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u900f\u660e\u6027\u3092\u4fdd\u3064<\/strong>: \u63d0\u6848\u3084\u5951\u7d04\u5185\u5bb9\u306b\u3064\u3044\u3066\u3001\u660e\u78ba\u304b\u3064\u6b63\u76f4\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3002\u7279\u306b\u30c8\u30e9\u30d6\u30eb\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306f\u8fc5\u901f\u304b\u3064\u8aa0\u5b9f\u306a\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u7d50\u679c\u3092\u5171\u6709\u3059\u308b<\/strong>: \u904e\u53bb\u306e\u6210\u679c\u3084\u9867\u5ba2\u306b\u3068\u3063\u3066\u306e\u4fa1\u5024\u3092\u5177\u4f53\u7684\u306b\u793a\u3059\u3002\u6210\u529f\u4e8b\u4f8b\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306b\u5b89\u5fc3\u611f\u3092\u4e0e\u3048\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc<\/strong>: \u9867\u5ba2\u3054\u3068\u306e\u7279\u6027\u3084\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u63d0\u6848\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u6df1\u3044\u95a2\u4fc2\u3092\u7bc9\u3051\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u6d3b\u7528\u6cd5<\/h3>\n\n\n\n<p>\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u3068\u95a2\u4fc2\u69cb\u7bc9\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u610f\u898b\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u306e\u54c1\u8cea\u3092\u7d99\u7d9a\u7684\u306b\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u6c42\u3081\u308b\u30bf\u30a4\u30df\u30f3\u30b0<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u5b8c\u4e86\u5f8c: \u6210\u679c\u3084\u30d7\u30ed\u30bb\u30b9\u306b\u5bfe\u3059\u308b\u611f\u60f3\u3092\u5c0b\u306d\u308b\u3002<\/li>\n\n\n\n<li>\u5b9a\u671f\u7684\u306a\u8a55\u4fa1\u6642: \u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7d99\u7d9a\u7684\u306b\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3002<\/li>\n\n\n\n<li>\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u969b: \u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u8981\u671b\u3092\u8fc5\u901f\u306b\u628a\u63e1\u3057\u3001\u89e3\u6c7a\u7b56\u3092\u63d0\u793a\u3059\u308b\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u5f62\u5f0f<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8: \u7c21\u5358\u306b\u56de\u7b54\u3067\u304d\u308b\u9078\u629e\u5f0f\u3084\u8a18\u8ff0\u5f0f\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3002<\/li>\n\n\n\n<li>\u30d2\u30a2\u30ea\u30f3\u30b0: \u5bfe\u9762\u307e\u305f\u306f\u96fb\u8a71\u3067\u76f4\u63a5\u610f\u898b\u3092\u805e\u304f\u3002<\/li>\n\n\n\n<li>\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a9\u30fc\u30e0: \u9867\u5ba2\u304c\u81ea\u7531\u306b\u610f\u898b\u3092\u8a18\u5165\u3067\u304d\u308b\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u5f97\u3089\u308c\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u6d3b\u7528<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u3001\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u306b\u53cd\u6620\u3059\u308b\u3002\u4f8b\u3048\u3070\u3001\u65b0\u3057\u3044\u6a5f\u80fd\u306e\u8ffd\u52a0\u3084\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u306a\u3069\u3002<\/li>\n\n\n\n<li>\u9867\u5ba2\u306b\u6539\u5584\u5185\u5bb9\u3092\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3057\u3001\u884c\u52d5\u3092\u793a\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u610f\u898b\u304c\u5c0a\u91cd\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u5b9f\u611f\u3057\u3066\u3082\u3089\u3048\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>\u6b21\u7ae0\u3067\u306f\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u304a\u3051\u308b\u6ce8\u610f\u70b9\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u304a\u3051\u308b\u6ce8\u610f\u70b9<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u904e\u5270\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u907f\u3051\u308b\u65b9\u6cd5<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306f\u91cd\u8981\u3067\u3059\u304c\u3001\u983b\u5ea6\u3084\u5185\u5bb9\u304c\u904e\u5270\u306b\u306a\u308b\u3068\u9006\u52b9\u679c\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u9069\u5207\u306a\u30d0\u30e9\u30f3\u30b9\u3092\u4fdd\u3064\u3053\u3068\u304c\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u306e\u53cd\u5fdc\u3092\u89b3\u5bdf\u3059\u308b<\/strong>: \u9867\u5ba2\u304c\u8208\u5473\u3092\u5931\u3063\u305f\u308a\u8ca0\u62c5\u3092\u611f\u3058\u305f\u308a\u3057\u3066\u3044\u306a\u3044\u304b\u3092\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u53cd\u5fdc\u304c\u8584\u3044\u5834\u5408\u306f\u3001\u4e00\u6642\u7684\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u63a7\u3048\u308b\u5224\u65ad\u3082\u5fc5\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u660e\u78ba\u306a\u76ee\u7684\u3092\u6301\u3064<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u76ee\u7684\u3092\u660e\u78ba\u306b\u3057\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3084\u63d0\u6848\u3092\u904e\u4e0d\u8db3\u306a\u304f\u63d0\u4f9b\u3057\u307e\u3059\u3002\u7121\u76ee\u7684\u306a\u9023\u7d61\u306f\u9867\u5ba2\u306b\u4e0d\u4fe1\u611f\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d0\u30e9\u30f3\u30b9\u3092\u4fdd\u3064<\/strong>: \u983b\u7e41\u3059\u304e\u308b\u9023\u7d61\u306f\u907f\u3051\u3001\u9069\u5207\u306a\u9593\u9694\u3092\u4fdd\u3064\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u6708\u306b1\u56de\u306e\u9023\u7d61\u304c\u9069\u5207\u306a\u5834\u5408\u3082\u3042\u308c\u3070\u3001\u9867\u5ba2\u306b\u3088\u3063\u3066\u306f2\u301c3\u30ab\u6708\u306b1\u56de\u304c\u9069\u5207\u306a\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u30dd\u30a4\u30f3\u30c8<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u969b\u306b\u306f\u3001\u9867\u5ba2\u306e\u8ca0\u62c5\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u5de5\u592b\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7c21\u5358\u306a\u56de\u7b54\u65b9\u6cd5\u3092\u63d0\u4f9b\u3059\u308b<\/strong>: \u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u8fd4\u4fe1\u30e1\u30fc\u30eb\u306e\u5185\u5bb9\u3092\u30b7\u30f3\u30d7\u30eb\u306b\u3057\u3001\u9867\u5ba2\u304c\u77ed\u6642\u9593\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u9078\u629e\u5f0f\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u7c21\u5358\u306a\u30dc\u30bf\u30f3\u64cd\u4f5c\u3067\u56de\u7b54\u3067\u304d\u308b\u4ed5\u7d44\u307f\u304c\u6709\u52b9\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u4fa1\u5024\u306e\u3042\u308b\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u9867\u5ba2\u306b\u3068\u3063\u3066\u6709\u76ca\u3067\u3042\u308b\u3068\u611f\u3058\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u3001\u60c5\u5831\u306e\u8cea\u3092\u9ad8\u3081\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u65b0\u3057\u3044\u696d\u754c\u30c8\u30ec\u30f3\u30c9\u3084\u5177\u4f53\u7684\u306a\u6210\u529f\u4e8b\u4f8b\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u4fa1\u5024\u304c\u5897\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u914d\u616e\u3059\u308b<\/strong>: \u9867\u5ba2\u306e\u5fd9\u3057\u3044\u6642\u9593\u5e2f\u3092\u907f\u3051\u3001\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u307e\u3059\u3002\u7279\u306b\u7e41\u5fd9\u671f\u3084\u5927\u578b\u30a4\u30d9\u30f3\u30c8\u306e\u524d\u5f8c\u306f\u907f\u3051\u308b\u3053\u3068\u304c\u8ce2\u660e\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u5931\u6557\u4f8b\u3068\u305d\u306e\u6559\u8a13<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u304a\u3051\u308b\u5931\u6557\u306f\u3001\u9867\u5ba2\u95a2\u4fc2\u306b\u60aa\u5f71\u97ff\u3092\u53ca\u307c\u3059\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u5178\u578b\u7684\u306a\u5931\u6557\u4f8b\u3068\u305d\u306e\u6559\u8a13\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5931\u6557\u4f8b<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u904e\u5270\u306a\u9023\u7d61<\/strong>: \u77ed\u671f\u9593\u306b\u4f55\u5ea6\u3082\u9023\u7d61\u3092\u53d6\u308a\u3001\u9867\u5ba2\u306b\u8ff7\u60d1\u3092\u304b\u3051\u308b\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u758e\u5916\u611f\u3092\u62b1\u304f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5185\u5bb9\u306e\u91cd\u8907<\/strong>: \u4ee5\u524d\u306b\u9001\u3063\u305f\u60c5\u5831\u3092\u518d\u9001\u3057\u3066\u3057\u307e\u3044\u3001\u9867\u5ba2\u306b\u7121\u99c4\u306a\u5370\u8c61\u3092\u4e0e\u3048\u308b\u3002\u3053\u308c\u304c\u7d9a\u304f\u3068\u3001\u9867\u5ba2\u306f\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u3092\u958b\u304b\u306a\u304f\u306a\u308b\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u306a\u3044\u63d0\u6848<\/strong>: \u9867\u5ba2\u306e\u72b6\u6cc1\u3084\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u305b\u305a\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u884c\u3046\u3002\u305f\u3068\u3048\u3070\u3001\u5fc5\u8981\u306e\u306a\u3044\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u3092\u63d0\u6848\u3059\u308b\u3053\u3068\u3067\u4fe1\u983c\u3092\u640d\u306a\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u6559\u8a13<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u3054\u3068\u306e\u30cb\u30fc\u30ba\u3092\u3057\u3063\u304b\u308a\u628a\u63e1\u3057\u3001\u500b\u5225\u306b\u5bfe\u5fdc\u3059\u308b<\/strong>: CRM\u30c4\u30fc\u30eb\u306a\u3069\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u3054\u3068\u306e\u72b6\u6cc1\u3092\u8a73\u7d30\u306b\u8a18\u9332\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5185\u5bb9\u3092\u8a18\u9332\u3057\u3001\u91cd\u8907\u3092\u9632\u3050<\/strong>: \u524d\u56de\u306e\u9023\u7d61\u5185\u5bb9\u3084\u9867\u5ba2\u306e\u53cd\u5fdc\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u7121\u99c4\u306a\u60c5\u5831\u3092\u9001\u308b\u3053\u3068<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u5f79\u7acb\u3064\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u65b9\u6cd5<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u30c4\u30fc\u30eb\u306e\u6d3b\u7528<\/h3>\n\n\n\n<p>CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30c4\u30fc\u30eb\u306f\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u52b9\u7387\u7684\u304b\u3064\u52b9\u679c\u7684\u306b\u884c\u3046\u305f\u3081\u306e\u91cd\u8981\u306a\u624b\u6bb5\u3067\u3059\u3002\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7ba1\u7406\u3057\u3001\u6210\u7d04\u7387\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406<\/strong>: \u9867\u5ba2\u306e\u9023\u7d61\u5148\u3001\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u3001\u8cfc\u8cb7\u5c65\u6b74\u306a\u3069\u3092\u4e00\u7b87\u6240\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5373\u5ea7\u306b\u53d6\u5f97\u3067\u304d\u3001\u52b9\u7387\u7684\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8a2d\u5b9a<\/strong>: \u81ea\u52d5\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u91cd\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9867\u5ba2\u306b\u9023\u7d61\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u5fd8\u308c\u308b\u3053\u3068\u306a\u304f\u7d99\u7d9a\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u6570\u5024\u3067\u628a\u63e1\u3057\u3001\u6226\u7565\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30c7\u30fc\u30bf\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001ROI\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u304c\u5bb9\u6613\u306b\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u304a\u3059\u3059\u3081\u306eCRM\u30c4\u30fc\u30eb<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Salesforce<\/strong>: \u591a\u6a5f\u80fd\u3067\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u304c\u9ad8\u304f\u3001\u5927\u4f01\u696d\u306b\u3082\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u5206\u6790\u6a5f\u80fd\u304c\u8c4a\u5bcc\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>HubSpot CRM<\/strong>: \u7121\u6599\u7248\u3067\u3082\u8c4a\u5bcc\u306a\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u3001\u4e2d\u5c0f\u4f01\u696d\u306b\u4eba\u6c17\u3067\u3059\u3002\u30b7\u30f3\u30d7\u30eb\u306a\u64cd\u4f5c\u6027\u304c\u7279\u5fb4\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>Zoho CRM<\/strong>: \u624b\u9803\u306a\u4fa1\u683c\u3067\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3082\u5145\u5b9f\u3057\u3066\u304a\u308a\u3001\u5916\u51fa\u5148\u3067\u3082\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u6d3b\u7528<\/h3>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306f\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u3092\u5927\u898f\u6a21\u306b\u9001\u4fe1\u3059\u308b\u306e\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u500b\u5225\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u5834\u5408\u3067\u3082\u52b9\u7387\u7684\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u4f5c\u6210<\/strong>: \u3042\u3089\u304b\u3058\u3081\u7528\u610f\u3055\u308c\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u52b9\u7387\u7684\u306b\u30e1\u30fc\u30eb\u3092\u4f5c\u6210\u3002\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u30d6\u30e9\u30f3\u30c9\u306e\u4e00\u8cab\u6027\u3092\u4fdd\u3061\u306a\u304c\u3089\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u958b\u5c01\u7387\u3068\u30af\u30ea\u30c3\u30af\u7387\u306e\u8ffd\u8de1<\/strong>: \u9867\u5ba2\u306e\u95a2\u5fc3\u5ea6\u3092\u6e2c\u5b9a\u3057\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u6c7a\u5b9a\u3059\u308b\u6750\u6599\u3068\u3057\u307e\u3059\u3002\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6226\u7565\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3<\/strong>: \u9867\u5ba2\u3092\u7279\u5b9a\u306e\u30b0\u30eb\u30fc\u30d7\u306b\u5206\u3051\u3001\u305d\u308c\u305e\u308c\u306b\u9069\u3057\u305f\u5185\u5bb9\u3092\u914d\u4fe1\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u304a\u3059\u3059\u3081\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mailchimp<\/strong>: \u521d\u5fc3\u8005\u306b\u3082\u4f7f\u3044\u3084\u3059\u304f\u3001\u5c0f\u898f\u6a21\u30d3\u30b8\u30cd\u30b9\u306b\u6700\u9069\u3067\u3059\u3002\u30b7\u30f3\u30d7\u30eb\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3067\u76f4\u611f\u7684\u306b\u64cd\u4f5c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>Constant Contact<\/strong>: \u7c21\u5358\u306a\u64cd\u4f5c\u6027\u3068\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u304c\u9b45\u529b\u3002\u5c0f\u898f\u6a21\u304b\u3089\u4e2d\u898f\u6a21\u306e\u4f01\u696d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>ActiveCampaign<\/strong>: \u81ea\u52d5\u5316\u6a5f\u80fd\u304c\u8c4a\u5bcc\u3067\u3001\u8907\u96d1\u306a\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u3082\u5bfe\u5fdc\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306b\u512a\u308c\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb\u306e\u6d3b\u7528<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u8907\u6570\u306e\u30e1\u30f3\u30d0\u30fc\u3084\u30c1\u30fc\u30e0\u306b\u307e\u305f\u304c\u308b\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb\u304c\u5f79\u7acb\u3061\u307e\u3059\u3002\u7279\u306b\u3001\u5927\u898f\u6a21\u306a\u55b6\u696d\u6d3b\u52d5\u306b\u304a\u3044\u3066\u305d\u306e\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30bf\u30b9\u30af\u7ba1\u7406<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30bf\u30b9\u30af\u3092\u5206\u5272\u3057\u3066\u62c5\u5f53\u8005\u3092\u5272\u308a\u5f53\u3066\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u696d\u52d9\u306e\u900f\u660e\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u9032\u6357\u72b6\u6cc1\u306e\u5171\u6709<\/strong>: \u30c1\u30fc\u30e0\u5168\u4f53\u3067\u9032\u6357\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u696d\u52d9\u306e\u9045\u308c\u3092\u672a\u7136\u306b\u9632\u3052\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u6a5f\u80fd<\/strong>: \u5404\u30bf\u30b9\u30af\u306e\u671f\u9650\u3092\u8a2d\u5b9a\u3057\u3066\u901a\u77e5\u3092\u53d7\u3051\u53d6\u308c\u307e\u3059\u3002\u30bf\u30b9\u30af\u6f0f\u308c\u306e\u9632\u6b62\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u304a\u3059\u3059\u3081\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Trello<\/strong>: \u30dc\u30fc\u30c9\u5f62\u5f0f\u3067\u8996\u899a\u7684\u306b\u30bf\u30b9\u30af\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u5c0f\u898f\u6a21\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u3082\u6700\u9069\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>Asana<\/strong>: \u30c1\u30fc\u30e0\u5168\u4f53\u3067\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u8907\u6570\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u540c\u6642\u7ba1\u7406\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>Monday.com<\/strong>: \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u304c\u9ad8\u304f\u3001\u5e45\u5e83\u3044\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u5bfe\u5fdc\u53ef\u80fd\u3002\u30d3\u30b8\u30e5\u30a2\u30eb\u3067\u306e\u9032\u6357\u78ba\u8a8d\u304c\u3057\u3084\u3059\u3044\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u6b21\u7ae0\u3067\u306f\u3001\u52b9\u679c\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u3082\u305f\u3089\u3059\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u5f71\u97ff\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u3082\u305f\u3089\u3059\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u5f71\u97ff<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u58f2\u4e0a\u5411\u4e0a\u3078\u306e\u8ca2\u732e<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u9069\u5207\u306b\u884c\u308f\u308c\u308b\u3068\u3001\u58f2\u4e0a\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306f\u5358\u306a\u308b\u55b6\u696d\u6d3b\u52d5\u3067\u306f\u306a\u304f\u3001\u58f2\u4e0a\u306e\u5897\u52a0\u3092\u76f4\u63a5\u7684\u306b\u4fc3\u9032\u3059\u308b\u8981\u7d20\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u306e\u4fc3\u9032<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u3088\u308a\u3001\u65e2\u5b58\u9867\u5ba2\u304c\u518d\u5ea6\u8cfc\u5165\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002\u7279\u306b\u3001\u8cfc\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u6709\u52b9\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30af\u30ed\u30b9\u30bb\u30eb\u3068\u30a2\u30c3\u30d7\u30bb\u30eb\u306e\u6a5f\u4f1a<\/strong>: \u9867\u5ba2\u306b\u95a2\u9023\u5546\u54c1\u3084\u4e0a\u4f4d\u5546\u54c1\u306e\u63d0\u6848\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u8cfc\u5165\u5358\u4fa1\u3092\u5897\u3084\u305b\u307e\u3059\u3002\u9867\u5ba2\u306e\u8cfc\u8cb7\u5c65\u6b74\u3092\u6d3b\u7528\u3057\u305f\u63d0\u6848\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u65b0\u898f\u9867\u5ba2\u306e\u7d39\u4ecb<\/strong>: \u6e80\u8db3\u3057\u305f\u9867\u5ba2\u304c\u53e3\u30b3\u30df\u3084\u7d39\u4ecb\u3092\u901a\u3058\u3066\u65b0\u898f\u9867\u5ba2\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306b\u3001\u7d39\u4ecb\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u6d3b\u7528\u304c\u6709\u52b9\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u52a9\u3051\u3068\u306a\u308a\u307e\u3059\u3002\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u306f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8fc5\u901f\u306a\u5bfe\u5fdc<\/strong>: \u9867\u5ba2\u306e\u8cea\u554f\u3084\u61f8\u5ff5\u306b\u8fc5\u901f\u306b\u5fdc\u3048\u308b\u3053\u3068\u3067\u3001\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u307e\u3059\u3002\u8fc5\u901f\u306a\u5bfe\u5fdc\u306f\u4fe1\u983c\u306e\u790e\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u500b\u5225\u5bfe\u5fdc<\/strong>: \u9867\u5ba2\u3054\u3068\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u5bfe\u5fdc\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u4fe1\u983c\u304c\u6df1\u307e\u308a\u307e\u3059\u3002\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u304c\u9375\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u611f\u8b1d\u306e\u8868\u73fe<\/strong>: \u9867\u5ba2\u3078\u306e\u611f\u8b1d\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u4f1d\u3048\u308b\u3053\u3068\u3067\u3001\u597d\u610f\u7684\u306a\u5370\u8c61\u3092\u4e0e\u3048\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u611f\u8b1d\u30e1\u30fc\u30eb\u3084\u7279\u5225\u30aa\u30d5\u30a1\u30fc\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p>\u9069\u5207\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306f\u3001\u4f01\u696d\u306e\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306f\u9577\u671f\u7684\u306a\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4fe1\u983c\u306e\u78ba\u7acb<\/strong>: \u9867\u5ba2\u304c\u4f01\u696d\u306b\u5bfe\u3057\u3066\u4fe1\u983c\u3092\u62b1\u304f\u3053\u3068\u3067\u3001\u7af6\u5408\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u304c\u56f3\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df<\/strong>: \u9867\u5ba2\u304c\u6e80\u8db3\u3057\u305f\u4f53\u9a13\u3092\u4ed6\u4eba\u306b\u4f1d\u3048\u308b\u3053\u3068\u3067\u3001\u65b0\u305f\u306a\u9867\u5ba2\u3092\u5f15\u304d\u5bc4\u305b\u307e\u3059\u3002\u53e3\u30b3\u30df\u306f\u6700\u3082\u4fe1\u983c\u3055\u308c\u308b\u5e83\u544a\u306e\u4e00\u3064\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u9577\u671f\u7684\u306a\u6210\u529f<\/strong>: \u4fe1\u983c\u3068\u6e80\u8db3\u5ea6\u3092\u57fa\u76e4\u3068\u3059\u308b\u95a2\u4fc2\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u3092\u6301\u7d9a\u7684\u306b\u652f\u3048\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff08CLV\uff09\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u6210\u679c\u306e\u6e2c\u5b9a\u3068\u6539\u5584<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u6210\u679c\u3092\u5b9a\u91cf\u7684\u306b\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u3055\u3089\u306b\u52b9\u679c\u7684\u306a\u6226\u7565\u3092\u7b56\u5b9a\u3067\u304d\u307e\u3059\u3002\u6e2c\u5b9a\u3068\u6539\u5584\u306e\u30b5\u30a4\u30af\u30eb\u306f\u3001\u6301\u7d9a\u7684\u306a\u6210\u529f\u306e\u9375\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>KPI\u306e\u8a2d\u5b9a<\/strong>: \u958b\u5c01\u7387\u3001\u8fd4\u4fe1\u7387\u3001\u6210\u7d04\u7387\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u6307\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u52b9\u679c\u3092\u6570\u5024\u3067\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u5206\u6790<\/strong>: CRM\u3084\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3092\u5206\u6790\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u55dc\u597d\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u9069\u5207\u306a\u63d0\u6848\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u6539\u5584\u306e\u5b9f\u65bd<\/strong>: \u5f97\u3089\u308c\u305f\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304d\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u65b9\u6cd5\u3084\u983b\u5ea6\u3092\u6700\u9069\u5316\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u958b\u5c01\u7387\u304c\u4f4e\u3044\u5834\u5408\u306f\u4ef6\u540d\u3092\u6539\u5584\u3059\u308b\u306a\u3069\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306f\u5358\u306a\u308b\u55b6\u696d\u6d3b\u52d5\u306e\u4e00\u90e8\u3067\u306f\u306a\u304f\u3001\u4f01\u696d\u306e\u6210\u9577\u3092<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u9577\u671f\u7684\u306a\u6210\u9577\u3078\u306e\u5bc4\u4e0e<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u9069\u5207\u306b\u884c\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u7372\u5f97\u306f\u3001\u4f01\u696d\u306e\u5b89\u5b9a\u3057\u305f\u6210\u9577\u306b\u5bc4\u4e0e\u3057\u307e\u3059\u3002\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u9ad8\u3044\u3068\u3001\u4f01\u696d\u306f\u4e88\u6e2c\u53ef\u80fd\u306a\u53ce\u76ca\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u7af6\u4e89\u74b0\u5883\u306b\u304a\u3044\u3066\u3082\u512a\u4f4d\u6027\u3092\u7dad\u6301\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9577\u671f\u7684\u306a\u95a2\u4fc2\u306e\u69cb\u7bc9<\/strong>: \u5b9a\u671f\u7684\u306a\u63a5\u89e6\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u81ea\u5206\u304c\u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u3001\u4f01\u696d\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u308c\u306b\u3088\u308a\u9867\u5ba2\u306f\u4f01\u696d\u3092\u4fe1\u983c\u3057\u3001\u4ed6\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u306b\u3082\u8208\u5473\u3092\u6301\u3064\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u4fe1\u983c\u611f\u306e\u91b8\u6210<\/strong>: \u9867\u5ba2\u304c\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u3092\u62b1\u304f\u3053\u3068\u3067\u3001\u4ed6\u793e\u306b\u6d41\u308c\u308b\u53ef\u80fd\u6027\u304c\u4f4e\u4e0b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30d6\u30e9\u30f3\u30c9\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u3055\u3089\u306b\u5f37\u5316\u3055\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u53e3\u30b3\u30df\u306b\u3088\u308b\u65b0\u898f\u9867\u5ba2\u7372\u5f97<\/strong>: \u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u304c\u4f01\u696d\u306e\u826f\u3044\u8a55\u5224\u3092\u5e83\u3081\u308b\u3053\u3068\u3067\u3001\u65b0\u305f\u306a\u9867\u5ba2\u3092\u5f15\u304d\u5bc4\u305b\u307e\u3059\u3002\u53e3\u30b3\u30df\u306f\u7279\u306b\u65b0\u898f\u9867\u5ba2\u306b\u3068\u3063\u3066\u5f37\u529b\u306a\u52d5\u6a5f\u4ed8\u3051\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u308b\u5177\u4f53\u7b56<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u611f\u8b1d\u306e\u8868\u73fe<\/strong>: \u8cfc\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u3084\u7279\u5178\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3078\u306e\u611f\u8b1d\u3092\u4f1d\u3048\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u7279\u5225\u5272\u5f15\u3084\u30a4\u30d9\u30f3\u30c8\u62db\u5f85\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u7d99\u7d9a\u7684\u306a\u4fa1\u5024\u63d0\u4f9b<\/strong>: \u9867\u5ba2\u306b\u3068\u3063\u3066\u6709\u76ca\u306a\u60c5\u5831\u3084\u88fd\u54c1\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u5b9a\u671f\u7684\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u81ea\u8eab\u306e\u30cb\u30fc\u30ba\u304c\u6e80\u305f\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b<\/strong>: \u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u5411\u3051\u306e\u7279\u5225\u306a\u30b5\u30fc\u30d3\u30b9\u3084\u30a4\u30d9\u30f3\u30c8\u3092\u4f01\u753b\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u5c02\u7528\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30e9\u30a4\u30f3\u3084\u9650\u5b9a\u5546\u54c1\u306e\u63d0\u4f9b\u306a\u3069\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u9577\u671f\u7684\u306a\u6210\u529f\u4e8b\u4f8b<\/h3>\n\n\n\n<p>\u6210\u529f\u3057\u305f\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u3092\u5b9f\u65bd\u3057\u3066\u3044\u308b\u4f01\u696d\u306e\u4e8b\u4f8b\u304b\u3089\u5b66\u3076\u3053\u3068\u3067\u3001\u72ec\u81ea\u306e\u6226\u7565\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306e\u30d2\u30f3\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u4e8b\u4f8b\u306f\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u91cd\u8981\u6027\u3068\u305d\u306e\u5b9f\u8df5\u65b9\u6cd5\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4e8b\u4f8b1: \u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9<\/strong> \u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u3092\u63a1\u7528\u3059\u308b\u4f01\u696d\u306f\u3001\u5b9a\u671f\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u901a\u3058\u3066\u89e3\u7d04\u7387\u3092\u4f4e\u4e0b\u3055\u305b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3066\u3044\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u72b6\u6cc1\u306e\u30ec\u30dd\u30fc\u30c8\u63d0\u4f9b\u3084\u65b0\u6a5f\u80fd\u306e\u901a\u77e5\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u95a2\u4e0e\u5ea6\u3092\u7dad\u6301\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u4e8b\u4f8b2: \u9ad8\u7d1a\u54c1\u30d6\u30e9\u30f3\u30c9<\/strong> 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\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u4f01\u696d\u306f\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u3001\u5c0e\u5165\u5f8c\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u5951\u7d04\u306e\u66f4\u65b0\u7387\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u307e\u3059\u3002\u7279\u306b\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30bb\u30df\u30ca\u30fc\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u6b21\u7ae0\u3067\u306f\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u6e2c\u5b9a\u3068\u305d\u306e\u6210\u529f\u6307\u6a19\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u6e2c\u5b9a\u3068\u6210\u529f\u6307\u6a19<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u6210\u529f\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306eKPI<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u6e2c\u5b9a\u3059\u308b\u306b\u306f\u3001\u9069\u5207\u306aKPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3092\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u6226\u7565\u306e\u52b9\u679c\u3092\u6570\u5024\u7684\u306b\u8a55\u4fa1\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8abf\u6574\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30e1\u30fc\u30eb\u958b\u5c01\u7387<\/strong>: \u9867\u5ba2\u304c\u30e1\u30fc\u30eb\u3092\u958b\u5c01\u3057\u305f\u5272\u5408\u3092\u793a\u3057\u307e\u3059\u3002\u9ad8\u3044\u958b\u5c01\u7387\u306f\u3001\u4ef6\u540d\u3084\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u9069\u5207\u6027\u3092\u793a\u3057\u307e\u3059\u3002\u7279\u306b\u3001\u4ef6\u540d\u304c\u77ed\u304f\u5177\u4f53\u7684\u306a\u3082\u306e\u307b\u3069\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30af\u30ea\u30c3\u30af\u7387<\/strong>: \u30e1\u30fc\u30eb\u5185\u306e\u30ea\u30f3\u30af\u304c\u30af\u30ea\u30c3\u30af\u3055\u308c\u305f\u5272\u5408\u3092\u793a\u3057\u307e\u3059\u3002\u8208\u5473\u3092\u5f15\u304f\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u63d0\u4f9b\u304c\u6210\u529f\u3057\u305f\u304b\u3069\u3046\u304b\u3092\u6e2c\u5b9a\u3067\u304d\u307e\u3059\u3002\u30af\u30ea\u30c3\u30af\u7387\u306e\u9ad8\u3044\u30ea\u30f3\u30af\u306b\u306f\u901a\u5e38\u3001\u660e\u78ba\u306a\u884c\u52d5\u3092\u4fc3\u3059\u30d5\u30ec\u30fc\u30ba\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u8fd4\u4fe1\u7387<\/strong>: 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class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u5206\u6790\u3068\u6539\u5584\u306e\u30b5\u30a4\u30af\u30eb<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u7d99\u7d9a\u7684\u306b\u9ad8\u3081\u308b\u306b\u306f\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3092\u884c\u3044\u3001\u6539\u5584\u306e\u30b5\u30a4\u30af\u30eb\u3092\u5b9f\u65bd\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u30b5\u30a4\u30af\u30eb\u306f\u3001PDCA\uff08\u8a08\u753b\u3001\u5b9f\u884c\u3001\u78ba\u8a8d\u3001\u6539\u5584\uff09\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u57fa\u672c\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u53ce\u96c6<\/strong>: CRM\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u304b\u3089\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u958b\u5c01\u7387\u3001\u30af\u30ea\u30c3\u30af\u7387\u3001\u6210\u7d04\u7387\u306a\u3069\u306e\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d1\u30bf\u30fc\u30f3\u306e\u7279\u5b9a<\/strong>: \u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u3001\u6210\u529f\u3057\u305f\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30d1\u30bf\u30fc\u30f3\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u7279\u5b9a\u306e\u6642\u9593\u5e2f\u3084\u5185\u5bb9\u304c\u52b9\u679c\u7684\u3067\u3042\u308b\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u4eee\u8aac\u306e\u7acb\u6848\u3068\u691c\u8a3c<\/strong>: \u65b0\u3057\u3044\u6226\u7565\u3092\u8a66\u3057\u3001\u305d\u306e\u52b9\u679c\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u65b0\u3057\u3044\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u30c6\u30b9\u30c8\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u6226\u7565\u306e\u6700\u9069\u5316<\/strong>: \u691c\u8a3c\u7d50\u679c\u306b\u57fa\u3065\u3044\u3066\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u3092\u7d99\u7d9a\u7684\u306b\u6539\u5584\u3057\u307e\u3059\u3002\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u7e70\u308a\u8fd4\u3059\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u6210\u529f\u306e\u5177\u4f53\u7684\u306a\u6307\u6a19\u4f8b<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff08CLV\uff09<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u9867\u5ba2\u306e\u751f\u6daf\u4fa1\u5024\u306b\u3069\u308c\u3060\u3051\u8ca2\u732e\u3057\u305f\u304b\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002CLV\u304c\u9ad8\u3044\u307b\u3069\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u304c\u5927\u304d\u3044\u3068\u5224\u65ad\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS\uff09<\/strong>: \u9867\u5ba2\u304c\u3069\u306e\u7a0b\u5ea6\u4f01\u696d\u3092\u4ed6\u8005\u306b\u63a8\u5968\u3059\u308b\u304b\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002NPS\u304c\u9ad8\u3044\u5834\u5408\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u30d6\u30e9\u30f3\u30c9\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u5f37\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306eROI<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306b\u304b\u3051\u305f\u30b3\u30b9\u30c8\u306b\u5bfe\u3059\u308b\u30ea\u30bf\u30fc\u30f3\u3092\u8a08\u7b97\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u55b6\u696d\u6226\u7565\u5168\u4f53\u306b\u3069\u308c\u307b\u3069\u8ca2\u732e\u3057\u3066\u3044\u308b\u304b\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u6e2c\u5b9a\u3068\u6539\u5584\u3092\u7e70\u308a\u8fd4\u3059\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u6210\u9577\u3092\u9577\u671f\u7684\u306b\u652f\u3048\u308b\u57fa\u76e4\u3092\u7bc9\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6226\u7565\u306f\u3001\u3055\u3089\u306b\u6b63\u78ba\u3067\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u306e\u958b\u767a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u6b21\u306b\u3001\u3053\u308c\u3089\u306e\u6226\u7565\u3092\u3069\u306e\u3088\u3046\u306b\u5b9f\u884c\u306b\u79fb\u3059\u304b\u306b\u3064\u3044\u3066\u5177\u4f53\u7684\u306b\u8003\u3048\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u306e\u5b9f\u884c\u65b9\u6cd5<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u5b9f\u884c\u8a08\u753b\u306e\u7acb\u6848<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u3092\u5b9f\u884c\u306b\u79fb\u3059\u306b\u306f\u3001\u8a73\u7d30\u306a\u8a08\u753b\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u8a08\u753b\u306b\u306f\u4ee5\u4e0b\u306e\u8981\u7d20\u3092\u542b\u3081\u308b\u3068\u52b9\u679c\u7684\u3067\u3059\u3002\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306e\u6210\u529f\u306b\u306f\u3001\u76ee\u6a19\u3068\u30d7\u30ed\u30bb\u30b9\u3092\u660e\u78ba\u306b\u5b9a\u3081\u308b\u3053\u3068\u304c\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u76ee\u6a19\u306e\u8a2d\u5b9a<\/strong>: \u4f55\u3092\u9054\u6210\u3057\u305f\u3044\u306e\u304b\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u65b0\u898f\u9867\u5ba2\u306e\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u7387\u309210%\u5411\u4e0a\u3055\u305b\u308b\u3001\u307e\u305f\u306f\u6210\u7d04\u7387\u309220%\u5897\u52a0\u3055\u305b\u308b\u306a\u3069\u3001\u5177\u4f53\u7684\u3067\u6e2c\u5b9a\u53ef\u80fd\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u76ee\u6a19\u304c\u660e\u78ba\u3067\u3042\u308b\u307b\u3069\u3001\u30c1\u30fc\u30e0\u306e\u52d5\u304d\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30bf\u30fc\u30b2\u30c3\u30c8\u306e\u7279\u5b9a<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u5bfe\u8c61\u3068\u306a\u308b\u9867\u5ba2\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002\u8cfc\u5165\u5c65\u6b74\u3084\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u57fa\u3065\u3044\u3066\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u5316\u3057\u307e\u3059\u3002\u30bf\u30fc\u30b2\u30c3\u30c8\u30bb\u30b0\u30e1\u30f3\u30c8\u3054\u3068\u306b\u9069\u5207\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30ea\u30bd\u30fc\u30b9\u306e\u914d\u5206<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u5fc5\u8981\u306a\u4eba\u54e1\u3001\u6642\u9593\u3001\u30c4\u30fc\u30eb\u3092\u4e8b\u524d\u306b\u78ba\u4fdd\u3057\u307e\u3059\u3002\u9650\u3089\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u52b9\u7387\u7684\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\u3068\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u306e\u8a2d\u5b9a<\/strong>: \u5404\u30bf\u30b9\u30af\u306b\u5bfe\u3057\u3066\u5177\u4f53\u7684\u306a\u671f\u9650\u3092\u8a2d\u3051\u3001\u9032\u6357\u3092\u7ba1\u7406\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u521d\u56de\u30b3\u30f3\u30bf\u30af\u30c8\u306e\u671f\u9650\u3092\u8cfc\u5165\u5f8c48\u6642\u9593\u4ee5\u5185\u3068\u3059\u308b\u306a\u3069\u3001\u660e\u78ba\u306a\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u5b9f\u884c\u624b\u9806<\/h3>\n\n\n\n<p>\u8a08\u753b\u304c\u6574\u3063\u305f\u3089\u3001\u5b9f\u969b\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306b\u79fb\u884c\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u3001\u4e00\u822c\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u624b\u9806\u306e\u6d41\u308c\u3067\u3059\u3002\u3053\u306e\u624b\u9806\u3092\u4f53\u7cfb\u7684\u306b\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u7d50\u679c\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u521d\u56de\u30b3\u30f3\u30bf\u30af\u30c8<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u8cfc\u5165\u5f8c\u307e\u305f\u306f\u554f\u3044\u5408\u308f\u305b\u5f8c\u306e\u6700\u521d\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u884c\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u304a\u793c\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3084\u5229\u7528\u30ac\u30a4\u30c9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u307e\u3059\u3002\u8fc5\u901f\u306a\u5bfe\u5fdc\u304c\u9867\u5ba2\u306e\u4fe1\u983c\u3092\u7bc9\u304f\u7b2c\u4e00\u6b69\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u5b9a\u671f\u7684\u306a\u63a5\u89e6<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u5b9a\u671f\u7684\u306a\u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u5b63\u7bc0\u3054\u3068\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3084\u65b0\u88fd\u54c1\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u306e\u3082\u52b9\u679c\u7684\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u6700\u65b0\u60c5\u5831\u3092\u5e38\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u9001\u4ed8\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u306b\u95a2\u3059\u308b\u610f\u898b\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u5f97\u3089\u308c\u305f\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u3001\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u58f0\u3092\u53cd\u6620\u3059\u308b\u3053\u3068\u3067\u3001\u4fe1\u983c\u95a2\u4fc2\u304c\u6df1\u307e\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u3054\u3068\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u305f\u63d0\u6848\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u305f\u3068\u3048\u3070\u3001\u8cfc\u5165\u5c65\u6b74\u306b\u57fa\u3065\u304f\u95a2\u9023\u5546\u54c1\u306e\u304a\u52e7\u3081\u3084\u3001\u7279\u5225\u5272\u5f15\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u500b\u5225\u5bfe\u5fdc\u304c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u7d99\u7d9a\u7684\u306a\u6539\u5584<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u5b9a\u671f\u7684\u306b\u6226\u7565\u306e\u52b9\u679c\u3092\u8a55\u4fa1\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8abf\u6574\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3084\u6280\u8853\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u3055\u3089\u306b\u52b9\u7387\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u6539\u5584\u306e\u30b5\u30a4\u30af\u30eb\u3092\u7e70\u308a\u8fd4\u3059\u3053\u3068\u3067\u3001\u7d50\u679c\u304c\u98db\u8e8d\u7684\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30c4\u30fc\u30eb\u6d3b\u7528<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u52b9\u7387\u7684\u306b\u884c\u3046\u305f\u3081\u306b\u306f\u3001\u9069\u5207\u306a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u6700\u65b0\u306e\u6280\u8853\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u3092\u5927\u5e45\u306b\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>CRM\u30c4\u30fc\u30eb<\/strong>: \u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u9032\u6357\u3092\u8ffd\u8de1\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u5bfe\u5fdc\u304c\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb<\/strong>: \u30e1\u30fc\u30eb\u914d\u4fe1\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ba1\u7406\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u6642\u9593\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u5206\u6790\u30c4\u30fc\u30eb<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u6e2c\u5b9a\u3057\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6539\u5584\u3092\u884c\u3044\u307e\u3059\u3002\u52b9\u679c\u7684\u306a\u30c7\u30fc\u30bf\u5206\u6790\u306b\u3088\u308a\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7684\u78ba\u306b\u6c7a\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u6b21\u7ae0\u3067\u306f\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306b\u304a\u3051\u308b\u8ab2\u984c\u3068\u305d\u306e\u89e3\u6c7a\u7b56\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u8ab2\u984c\u3068\u89e3\u6c7a\u7b56<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e3b\u306a\u8ab2\u984c<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306b\u306f\u3001\u591a\u304f\u306e\u8ab2\u984c\u304c\u4f34\u3044\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u3001\u4e00\u822c\u7684\u306a\u8ab2\u984c\u3068\u305d\u306e\u5f71\u97ff\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u514b\u670d\u3059\u308b\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ea\u30bd\u30fc\u30b9\u4e0d\u8db3<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u5fc5\u8981\u306a\u4eba\u54e1\u3084\u6642\u9593\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u9867\u5ba2\u5bfe\u5fdc\u304c\u4e0d\u5341\u5206\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u72b6\u6cc1\u3067\u306f\u3001\u91cd\u8981\u306a\u6a5f\u4f1a\u3092\u9003\u3059\u30ea\u30b9\u30af\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u9078\u5b9a<\/strong>: \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u884c\u3046\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u8aa4\u308b\u3068\u3001\u9867\u5ba2\u306e\u95a2\u5fc3\u3092\u5f15\u304f\u3053\u3068\u304c\u96e3\u3057\u304f\u306a\u308a\u307e\u3059\u3002\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u30df\u30b9\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u640d\u306a\u3046\u8981\u56e0\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u6b20\u5982<\/strong>: \u4e00\u822c\u7684\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u306f\u3001\u9867\u5ba2\u306b\u97ff\u304b\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u304c\u6b20\u5982\u3059\u308b\u3068\u3001\u9867\u5ba2\u304c\u4ed6\u306e\u7af6\u5408\u306b\u6d41\u308c\u308b\u30ea\u30b9\u30af\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u3068\u6d3b\u7528\u306e\u96e3\u3057\u3055<\/strong>: \u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u5206\u6563\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u52b9\u679c\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u96e3\u3057\u304f\u306a\u308a\u307e\u3059\u3002\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u304c\u4e0d\u5341\u5206\u3060\u3068\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u8ab2\u984c\u306e\u89e3\u6c7a\u7b56<\/h3>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u89e3\u6c7a\u7b56\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u9069\u5207\u306a\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u3092\u52b9\u7387\u5316\u3057\u3001\u52b9\u679c\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30ea\u30bd\u30fc\u30b9\u4e0d\u8db3\u3078\u306e\u5bfe\u5fdc<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u512a\u5148\u9806\u4f4d\u306e\u8a2d\u5b9a<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u9ad8\u4fa1\u5024\u9867\u5ba2\u3084\u91cd\u8981\u306a\u53d6\u5f15\u306b\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30ea\u30bd\u30fc\u30b9\u3092\u96c6\u4e2d\u3055\u305b\u307e\u3059\u3002\u30ea\u30bd\u30fc\u30b9\u3092\u52b9\u7387\u7684\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6210\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30c4\u30fc\u30eb\u306e\u5c0e\u5165<\/strong>:\n<ul class=\"wp-block-list\">\n<li>CRM\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3001\u52b9\u7387\u5316\u3092\u56f3\u308a\u307e\u3059\u3002\u30c4\u30fc\u30eb\u3092\u9069\u5207\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5c11\u4eba\u6570\u3067\u3082\u9ad8\u3044\u6210\u679c\u3092\u9054\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u9078\u5b9a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u5206\u6790\u306e\u6d3b\u7528<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u7cbe\u5ea6\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u9867\u5ba2\u306e\u53cd\u5fdc\u7387\u304c\u5287\u7684\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30c6\u30b9\u30c8\u3068\u6700\u9069\u5316<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u8907\u6570\u8a66\u3057\u3001\u6700\u3082\u52b9\u679c\u7684\u306a\u6642\u9593\u3092\u898b\u3064\u3051\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u95a2\u4e0e\u5ea6\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u5f37\u5316<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u3092\u7279\u5b9a\u306e\u5c5e\u6027\u3084\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u306b\u57fa\u3065\u3044\u3066\u30b0\u30eb\u30fc\u30d7\u5316\u3057\u3001\u500b\u5225\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3059\u3002\u30bb\u30b0\u30e1\u30f3\u30c8\u3054\u3068\u306e\u6226\u7565\u304c\u6210\u529f\u7387\u3092\u9ad8\u3081\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>AI\u306e\u6d3b\u7528<\/strong>:\n<ul class=\"wp-block-list\">\n<li>AI\u3092\u4f7f\u7528\u3057\u3066\u3001\u9867\u5ba2\u3054\u3068\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u751f\u6210\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u7cbe\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u3068\u6d3b\u7528\u306e\u96e3\u3057\u3055\u3078\u306e\u5bfe\u5fdc<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u7d71\u5408<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5c0e\u5165\u3057\u307e\u3059\u3002\u30c7\u30fc\u30bf\u7d71\u5408\u306b\u3088\u308a\u3001\u5206\u6790\u3068\u5bfe\u5fdc\u304c\u4e00\u8cab\u6027\u3092\u6301\u3064\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306e\u5b9f\u65bd<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30c7\u30fc\u30bf\u7ba1\u7406\u30c4\u30fc\u30eb\u306e\u4f7f\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3001\u30b9\u30bf\u30c3\u30d5\u3078\u306e\u6559\u80b2\u3092\u884c\u3044\u307e\u3059\u3002\u30b9\u30bf\u30c3\u30d5\u306e\u30b9\u30ad\u30eb\u5411\u4e0a\u304c\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u8cea\u3092\u9ad8\u3081\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u8ab2\u984c\u514b\u670d\u306e\u6210\u529f\u4e8b\u4f8b<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4e8b\u4f8b1: \u30c7\u30fc\u30bf\u7d71\u5408\u306e\u6210\u529f\u4f8b<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u8907\u6570\u306e\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u7cbe\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u305f\u4f01\u696d\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c20%\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002\u7d71\u5408\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306f\u3001\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u4e8b\u4f8b2: AI\u3092\u6d3b\u7528\u3057\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba<\/strong>:\n<ul class=\"wp-block-list\">\n<li>AI\u3092\u7528\u3044\u3066\u9867\u5ba2\u3054\u3068\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3092\u4e88\u6e2c\u3057\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u5b9f\u65bd\u3057\u305f\u7d50\u679c\u3001\u6210\u7d04\u7387\u304c15%\u4e0a\u6607\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u4f53\u9a13\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">13. \u6301\u7d9a\u53ef\u80fd\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u306e\u78ba\u7acb<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u6301\u7d9a\u53ef\u80fd\u6027\u306e\u91cd\u8981\u6027<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u3092\u52b9\u679c\u7684\u306b\u884c\u3046\u3060\u3051\u3067\u306a\u304f\u3001\u9577\u671f\u7684\u306b\u5b9f\u65bd\u53ef\u80fd\u306a\u5f62\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u6301\u7d9a\u53ef\u80fd\u6027\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u6210\u9577\u306b\u5bc4\u4e0e\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e00\u8cab\u3057\u3066\u7dad\u6301\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ea\u30bd\u30fc\u30b9\u306e\u52b9\u7387\u7684\u5229\u7528<\/strong>: \u9650\u3089\u308c\u305f\u4eba\u54e1\u3084\u4e88\u7b97\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3057\u3001\u7121\u7406\u306a\u304f\u7d99\u7d9a\u3067\u304d\u308b\u4f53\u5236\u3092\u6574\u3048\u308b\u3002\u52b9\u7387\u7684\u306a\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u306b\u3088\u308a\u3001\u9577\u671f\u7684\u306a\u6d3b\u52d5\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30c4\u30fc\u30eb\u306e\u81ea\u52d5\u5316\u6a5f\u80fd\u6d3b\u7528<\/strong>: \u81ea\u52d5\u5316\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u65e5\u5e38\u696d\u52d9\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u4e00\u8cab\u6027\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002\u7279\u306b\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u3084\u9867\u5ba2\u30c7\u30fc\u30bf\u7ba1\u7406\u306a\u3069\u3067\u306e\u81ea\u52d5\u5316\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u5354\u529b<\/strong>: \u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001\u8907\u6570\u90e8\u9580\u304c\u9023\u643a\u3057\u3066\u53d6\u308a\u7d44\u3080\u3053\u3068\u3067\u3001\u52b9\u7387\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u90e8\u9580\u9593\u306e\u5354\u529b\u306f\u60c5\u5831\u306e\u5171\u6709\u3068\u4e00\u8cab\u6027\u306e\u3042\u308b\u5bfe\u5fdc\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u9577\u671f\u6226\u7565\u306e\u69cb\u7bc9<\/h3>\n\n\n\n<p>\u9577\u671f\u7684\u306b\u6210\u529f\u3059\u308b\u305f\u3081\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u3092\u69cb\u7bc9\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u8981\u7d20\u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8<\/strong>: \u30c7\u30fc\u30bf\u306f\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3057\u3001\u9867\u5ba2\u306e\u6700\u65b0\u306e\u30cb\u30fc\u30ba\u3084\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3092\u53cd\u6620\u3055\u305b\u307e\u3059\u3002\u6700\u65b0\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u6b63\u78ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u7d99\u7d9a\u7684\u306a\u6559\u80b2\u3068\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/strong>: \u30b9\u30bf\u30c3\u30d5\u304c\u6700\u65b0\u306e\u30c4\u30fc\u30eb\u3084\u6226\u7565\u3092\u7406\u89e3\u3057\u3001\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u696d\u52d9\u306e\u8cea\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u67d4\u8edf\u6027\u306e\u78ba\u4fdd<\/strong>: \u5e02\u5834\u306e\u5909\u5316\u3084\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u3066\u3001\u6226\u7565\u3092\u9069\u5b9c\u8abf\u6574\u3057\u307e\u3059\u3002\u74b0\u5883\u306e\u5909\u5316\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u76ee\u6a19\u306e\u518d\u8a55\u4fa1<\/strong>: \u5b9a\u671f\u7684\u306b\u76ee\u6a19\u3092\u898b\u76f4\u3057\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u304c\u4f01\u696d\u5168\u4f53\u306e\u76ee\u6a19\u306b\u6cbf\u3063\u305f\u3082\u306e\u3068\u306a\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u76ee\u6a19\u306e\u9069\u6b63\u5316\u306b\u3088\u308a\u3001\u65b9\u5411\u6027\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u3068\u306e\u7d99\u7d9a\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3068\u306e\u7d99\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u6df1\u3081\u308b\u65b9\u6cd5\u3092\u8003\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u4fc3\u9032<\/strong>: \u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3084\u30e1\u30fc\u30eb\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u5897\u3084\u3057\u307e\u3059\u3002\u7d99\u7d9a\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u91cd\u8981\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53cd\u6620<\/strong>: \u9867\u5ba2\u304b\u3089\u306e\u610f\u898b\u3084\u8981\u671b\u3092\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5f79\u7acb\u3066\u307e\u3059\u3002\u9867\u5ba2\u306e\u58f0\u3092\u53cd\u6620\u3059\u308b\u3053\u3068\u3067\u4fe1\u983c\u95a2\u4fc2\u304c\u6df1\u307e\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u611f\u8b1d\u306e\u6c17\u6301\u3061\u3092\u4f1d\u3048\u308b<\/strong>: \u7279\u5225\u306a\u30a4\u30d9\u30f3\u30c8\u3084\u8a18\u5ff5\u65e5\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306b\u611f\u8b1d\u306e\u610f\u3092\u793a\u3057\u307e\u3059\u3002\u611f\u8b1d\u306e\u610f\u3092\u793a\u3059\u3053\u3068\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u6b21\u7ae0\u3067\u306f\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u306e\u6210\u529f\u3092\u5177\u4f53\u7684\u306b\u6e2c\u5b9a\u3057\u3001\u305d\u306e\u7d50\u679c\u3092\u6d3b\u7528\u3059\u308b\u65b9\u6cd5\u3092\u8a73\u3057\u304f\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. \u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306e\u7d50\u679c\u3092\u6d3b\u7528\u3059\u308b\u65b9\u6cd5<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u6210\u679c\u306e\u6e2c\u5b9a\u3068\u8a55\u4fa1<\/h3>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6226\u7565\u306e\u6210\u679c\u3092\u6e2c\u5b9a\u3057\u3001\u305d\u308c\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306e\u6226\u7565\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002\u8a55\u4fa1\u30d7\u30ed\u30bb\u30b9\u3092\u78ba\u7acb\u3059\u308b\u3053\u3068\u3067\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u6e2c\u5b9a\u6307\u6a19<\/h4>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u4e3b\u8981\u306a\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u52b9\u679c\u3092\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>KPI\u306e\u8a2d\u5b9a<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30e1\u30fc\u30eb\u958b\u5c01\u7387\u3001\u30af\u30ea\u30c3\u30af\u7387\u3001\u8fd4\u4fe1\u7387\u3001\u6210\u7d04\u7387\u306a\u3069\u3092\u5b9a\u91cf\u7684\u306b\u8a55\u4fa1\u3057\u307e\u3059\u3002KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u52b9\u679c\u3092\u6570\u5024\u3067\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8\u3084NPS\uff08\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff09\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u7387<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u304c\u9867\u5ba2\u306e\u518d\u8cfc\u5165\u306b\u3069\u306e\u7a0b\u5ea6\u5bc4\u4e0e\u3057\u3066\u3044\u308b\u304b\u3092\u628a\u63e1\u3057\u307e\u3059\u3002\u30ea\u30d4\u30fc\u30c8\u7387\u306e\u5411\u4e0a\u306f\u3001\u6210\u529f\u306e\u8a3c\u3067\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u8a55\u4fa1\u30d7\u30ed\u30bb\u30b9<\/h4>\n\n\n\n<p>\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6d3b\u52d5\u306e\u52b9\u679c\u3092\u6b63\u78ba\u306b\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u4ee5\u4e0b\u306b\u793a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u53ce\u96c6<\/strong>: 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class=\"wp-block-heading\">\u307e\u3068\u3081<\/h2>\n\n\n\n<ul 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